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TRICARE Supplement Program Overview & Best Practices for Employers

by Jessica Zeiser on November 3, 2017


The Plan Administrator

The TRICARE Supplement Plan is administered by Selman & Company.  Selman & Company’s workforce of 200 professionals provides a wide variety of organizations, including many state and municipal governments, with administrative services related to life & health insurance and similar products from our offices in Cleveland & Washington, DC.

For over 37 years, Selman has efficiently and consistently delivered extraordinary service as the finest provider of insurance administrative services for insurance companies, financial institutions, employers and groups of people that share a bond of common affinity. As your partner, Selman & Company will strive to consistently provide insurance programs and administrative services distinguished by organizational integrity while remaining flexible, responsive and economical.  Selman & Company is among the largest privately held firms in the nation with focus on the markets in which it serves.  Our core capabilities include:

  • Account Management
  • Claims
  • Administrative Services
  • Compliance
  • Customer Contact
  • Marketing

Our Philosophy

Selman’s philosophy enables us to customize programs and solutions that meet each client’s needs. A dedicated account manager oversees all aspects of your program – supported by a team of project managers, functional experts and client service personnel who ensure success in meeting your goals.

The Plan Underwriter

The plan underwriter for the TRICARE Supplement Plan is Transamerica: Transamerica Premier Life Insurance Company, Cedar Rapids, IA, and Transamerica Life Insurance Company, Harrison, NY, (NY residents only). Transamerica Corporation has been in business for more than 100 years. Transamerica is one of the world’s leading life insurance and pension organizations and a provider of investment products with business in over 20 markets in the Americas, Europe and Asia.

The Plan Sponsor

Government Employees Association (GEA) is the Plan sponsor of the TRICARE Supplement. GEA is a non-profit, tax-exempt organization; incorporated in 1965 in Washington, D.C. GEA was established to provide active and retired federal, state and local government employees (including members of the military and National Guard services) with a network of resources.

According to federal legislation, the corporate TRICARE Supplement Plan must be sponsored by an association for which membership dues are collected. The membership dues are included in the monthly premium rates.

Client Experiences

Dallas, Texas

A leading Airline implemented the TRICARE Supplement Plan effective January 1, 2015. Airline conducted an internal employee survey, which helped to identify the number of TRICARE-eligible employees within the company.

Furthermore, the Account Management team worked with HR to develop a partner microsite to align with Airline's internal brand standards. The microsite served as the primary form of communication about the supplement and served as the only means to enroll in the plan.  

"Company C" Systems
Alexandria, Virginia

Company C Systems implemented the TRICARE Supplement Plan effective January 1, 2015. As part of their implementation process, Selman participated in the company’s annual benefits meeting at their Alexandria, VA location. During the meeting the HR staff visited with each vendor booth to take a photographs of each vendor to include in internal emails sent throughout the day to staff encouraging their participation at the fair and the opportunity to meet with the vendors one-on-one to get their questions answered.

Additionally, Company C held a webinar for their other company locations outside of the Virginia area. 

Aerospace Manufacturer
Chicago, Illinois

The Manufacturer implemented the TRICARE Supplement Plan to their active employee population effective January 1, 2015.  With multiple locations throughout the United States, Manufacturer provided an opportunity for Selman to target their ex-military employees by participating in a live webinar for their Veteran Employee Special Interest Group. The webinar included a presentation with a Q&A session following. 

The Account Management team also worked with the HR team at Manufacturer to provide resources and support for the TRICARE Supplement Training for Manufacturer's HR call center.

Complete the form on this page to read the full case study, "TRICARE Supplement Program Overview & Best Practices."


Topics: Employers